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Specialist Residential Rehabilitation Program (16-64)

The Specialist Residential Rehabilitation Program (SRRP) is a longer-term residential mental health rehabilitation service in Shepparton. It supports people living with ongoing mental health challenges to build the skills, confidence and connections they need for more independent living in the community.

SRRP is delivered in partnership between Goulburn Valley Area Mental Health and Wellbeing Service (GVAMHWS) at GV Health and Wellways Australia and has been supporting people in our community since 2001.

The name reflects what the service offers. ‘Prevention’ means getting support early, when you first notice you are becoming unwell, so a hospital stay may be avoided. ‘Recovery’ means building on your strengths, skills and supports so you can get back to your life and stay well.

SRRP is a homelike, community-based service, not a hospital. It offers a safe, structured and supportive environment where recovery is built day by day, at your own pace.

  • A residential service for up to ten people at a time, with individual and shared unit-style living and common recreational areas
  • Staffed 24 hours a day, every day of the year
  • A place you can make your own – participants are encouraged to adapt their space to suit their needs and preferences
  • Located in the community in Shepparton, within walking distance of shops, a pharmacy and public transport

SRRP is for people aged 16 to 64 years who are receiving case management through GVAMHWS and who are living with ongoing mental health challenges that make day-to-day living and independent community living difficult. This includes people who have had frequent or long hospital stays, and people who have been living at home with a high level of support from carers.

People staying at SRRP are called participants, because the program is built around your active participation and your own recovery goals.

The SRRP team brings together staff from Wellways and GV Health who work in partnership to support your recovery:

  • Your key worker – a Wellways recovery worker assigned to you, who works with you on your rehabilitation and recovery program
  • Lived and living experience workers – peer support workers who use their own experience of mental health challenges and recovery to walk alongside you
  • Your case manager – your GVAMHWS case manager stays involved throughout your stay, reviewing your progress with you regularly
  • Consultant psychiatrist – reviews your care with you at least every three months at SRRP, together with your case manager, the team and, wherever possible, your family or carer
  • Medical support – a medical officer is available to assist, including with prescriptions and urgent medical needs
  • Your own recovery plan – developed with you and formally reviewed with you every three months, with goals across daily living, learning, working, social connection and physical health
  • Skills for everyday life – individual and group support to build and maintain practical living skills at your own pace
  • Group programs – workshops on topics such as understanding mental health, daily living skills, physical health and community connection
  • Community connection – support to build and keep links with education, work, activities, services and the people who matter to you, so these continue after you leave
  • Support for your family and carers – information, education and inclusion in your care wherever possible and with your consent
  • Planning for what comes next – the team works with you well before you leave so you move to a home and supports that are right for you

Families, carers and supporters are recognised as partners in recovery. With your consent, the SRRP team will involve the people who support you in planning and reviewing your care, and can provide them with support and education along the way.

Entry to SRRP is by referral through your GVAMHWS case manager. Before any referral is made, your case manager will talk with you, and with your family or carer where appropriate, about what the program involves and how it may support your recovery. Referrals are then considered at a joint GV Health and Wellways meeting, and nothing is shared without your consent.

If you are not currently connected with our mental health service, call GV Health Mental Health Triage on 1300 369 005, available 24 hours a day, 7 days a week.

PARC is a short-stay service, usually seven to 14 days, focused on getting through a difficult period and back home. SRRP is a longer-term rehabilitation program, with stays of up to two years, focused on building the skills and supports for more independent living.

No. SRRP is a homelike residential service in the community. If you need a hospital stay while you are an SRRP participant, the team works with the inpatient unit to plan your return to SRRP.

Length of stay is individual and depends on your circumstances and goals, up to a maximum of two years. Your progress and plans are reviewed with you regularly.

Referrals are made through your GVAMHWS case manager. If you think SRRP could be right for you, talk with your case manager or treating team. If you are not connected with the service, call Mental Health Triage on 1300 369 005.

Referrals are considered at a joint GV Health and Wellways meeting. You are involved from the start – your case manager will discuss the program with you and your family or carer before any referral is made, and your consent is documented.

Staff are on site 24 hours a day. You will have a key worker, individual support, group programs and regular time with your case manager and psychiatrist, all guided by your recovery plan.

Yes. Your GVAMHWS case manager continues to work with you throughout your stay, and a consultant psychiatrist reviews your care with you at least every three months.

Yes. With your consent, family, carers and supporters are included in your care, planning and reviews, and can receive support and education from the team. Talk with the team about visiting arrangements.

Planning for life after SRRP is part of the program from early in your stay. The team works with you on where you will live, the supports you will have, and staying connected to your community, so the move is planned and supported.

Interpreters can be arranged. Tell staff or your treating team if you or your family need an interpreter.