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Group 3

Our organisation is so much more than a health service. GV Health is a critical service in the Goulburn Valley. We make a real difference in the lives of people living in our vibrant community.

GV Health supports all aspects of individual, family and community health and well-being. We connect people and organisations and support the local economy. We also provide comfort and safety for those in need. We embed inclusion, foster diversity, and create a more sustainable, cohesive and liveable community for all.

GV Health has an uncompromising focus on safety, accessibility and quality of care. We are reliable, respected and trusted. Our people actively recommend our services, as we are the first choice for health needs across our community. We work with our people to maximise their safety and wellbeing.

GV Health’s culture centres around our CREATE values and behaviours. Through these values and behaviours we commit to delivering ongoing quality healthcare for our community:

  • Compassion – We are caring and considerate in our dealings with others.
  • Respect – We acknowledge, value, and protect the diversity of beliefs, and support the rights of others in delivering health services.
  • Excellence – We act with professionalism to bring the highest quality of care to meet the needs of our patients.
  • Accountability – We will be responsible for the care and patient outcomes provided by GV Health, and the consequences of our actions.
  • Teamwork – We work constructively and collaboratively within GV Health as well as with external partners to deliver integrated care to our patients.
  • Ethical Behaviour – We act with integrity, professionalism, transparency, honesty and fairness to earn the trust of those we care for.

Our CREATE values and behaviours are the foundations for our four strategic pillars and for achieving our goals.

  • We CREATE safe and high-quality healthcare that always puts people first.
  • We CREATE values-based healthcare partnerships which deliver equitable and accessible healthcare for all.
  • We CREATE an inspirational workplace founded on a strong culture where talented people work with purpose and pride.
  • We CREATE a positive healthcare environment that fosters collaboration and innovation.