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Group 3

GV Health’s community dental service is located at the Graham Street Campus.

The service provides quality emergency, general, denture and preventative dental care. The service also provides limited outreach services utilising a fully equipped mobile dental van and operates a part time dental clinic at Cobram Hospital.

Who is GV Health’s Community Dental Service available to?

To receive subsidised care via GV Health’s community dental service, patients must meet one of the following eligibility criteria:

  • Valid Health Care Card or Pensioner Concession Card, or dependents
  • All Refugee/Asylum Seekers
  • All children under 12 Years of age, or in primary school
  • All children eligible for the Child Dental Benefits Scheme
  • All children and young people up to 18 years of age, who are in out-of-home care provided by the Children Youth and Families Division of the Department of Human Service
  • All youth justice clients in custodial care, up to 18 years of age

To receive general treatment, clients may need to be placed on a waiting list. Exclusions to the waitlist may apply including Aboriginal and Torres Strait Islanders, children and pregnant women, patients with certain special needs or significant medical morbidities and elderly clients.

A co-payment fee may apply to each appointment. Services also include the provision of dentures where recommended by the dental practitioner.

If you or your child has a current concession card, your child will receive free general dental care. You will need to present the current health care card or pension card at the first appointment.

If you do not have a concession card but receive Family Tax Benefit A, the Children’s Dental Benefits Scheme offers $1000 over two years for treatment. A Medicare card is required at appointment time.

Please note young people aged 13-17 years old with no concession card or Family Tax Benefit A may not be eligible for public dental care.

For more information, call the dental clinic on (03) 5832 3050.

Emergency Dental Care

All emergencies undergo a triage assessment and are placed into one of five categories. The treatment time frame depends on the urgency of the concern. Treatment is provided to alleviate pain in cases of toothaches, post-extraction complications, dental swellings, trauma and broken teeth. For more information, call the dental service on (03) 5832 3050.

For after-hours emergencies, please contact the GV Health Emergency Department on (03) 5832 2322 or the Royal Dental Hospital of Melbourne on (03) 9341 1000.

Student Services

GV Health has a partnership with the University of Melbourne to provide free treatment to all patients seen by students. (Denture co-payment fees still apply.) Dental and oral health students are in their final year and are fully supervised by a qualified dentist. Please let reception staff know if you would like to see a student.

How do I access GV Health’s Community Dental Service?

Eligible clients can refer themselves or be referred by their GP or treating team. For more information, call (03) 5832 3050.