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If you have been sexually assaulted within the last 14 days, you are entitled to a crisis care response. The Goulburn Valley Centre Against Sexual Assault has a 24/7 crisis care response for victim-survivors of recent sexual assault. Victim survivors of recent sexual assault can access this service on 1800 112 343 (BH) or 1800 806 292 (AH).

Make a referral

GVCASA provides therapeutic counselling, support and advocacy for Victim Survivors of sexual assault in the Goulburn Valley region. Our process is to complete a referral form (either via phone or the online submission form) and from there our intake team will contact the client to conduct an intake assessment, where we discuss what services GVCASA can offer the client, their reason for referral, what goals they may have for counselling, and other needs or services we may be able to link them into.

We receive referrals for children and young people under 18yo if they have experienced sexual abuse or assault. It is important that children and young people are physically and emotionally safe while they receive counselling. GVCASA recognises that young people may wish to access our service without the consent of their parents or guardians due to the nature of the work that we do. GVCASA can undertake mature minor assessments with young people. In which a person under 18 years of age who is considered by the treating team to “achieve sufficient understanding and intelligence to enable him or her (them) to understand fully what is proposed” (Marion, High Court of Australia, 1992) can be considered a ‘mature minor’ and therefore provide their own consent. As part of a mature minor assessment, suitability for engagement with family members/carers will be reviewed with the young person.

We accept referrals for adults who have experienced child sexual abuse or sexual assault, no matter how long ago in the past it may have occurred.

We do not provide a service for adults who have engaged in abusive and/or violent behaviour in any form.

If you have questions prior to submitting this referral, please contact GVCASA on 1800 112 343 and we will assist you.

Self referral

Use this form if referring self or on behalf of someone else including a child to GVCASA (refer to ‘self-referral’ document)

GVCASA is committed to We value consent and transparency, and ensure it is sought and understood at the first contact with our service.

Upon receiving your referral all information is safely stored and your privacy maintained. Information collected in this referral form assists our intake and assessment workers to provide you with information and support.

Consent

If you are completing this referral form on behalf of another person, the person should be aware of this and consent should be obtained. Referrals submitted on behalf of another person will not be assessed if consent is not provided or obtained.

We may also ask for your consent to contact other services involved in your care; consent is reversible at any time.

Professional referral

Use this form if you’re a professional referring on behalf of a client (refer to ‘professional’ document)

GVCASA provides therapeutic counselling, support and advocacy for Victim Survivors of sexual assault in the Goulburn Valley region. Our process is to complete a referral form (either via phone or the online submission form) and from there our intake team will contact the client to conduct an intake assessment, where we discuss what services GVCASA can offer the client, their reason for referral, what goals they may have for counselling, and other needs or services we may be able to link them into.

If you have questions prior to submitting this referral, please contact GVCASA on 1800 112 343 and we will assist you.

To refer the client, you can refer with verbal consent from the client on their behalf, or the client can contact us directly to self-refer. To start the process, you can call our team on 1800 112 343 or continue on to the online professional referral form. 

Client Experience Feedback

Your feedback is important to us, it helps us know what we are doing well and what we need to improve.

You can provide feedback via GV Health’s feedback page: Feedback – GV Health

You may choose to use an advocate at any point during the complaints process. We can assist you to access the services of an advocacy body. Please see the Advocacy Services list available on the Office of Public Advocate website.