FAQs For Patients and Families
GV Health is committed to helping find new ways to prevent, diagnose, treat or manage diseases and conditions so that we can provide the best possible evidence-based health care and outcomes for people in our community. While receiving care at GV Health you may be invited to take part in a research study. In volunteering
Clinical Trials
A clinical trial is a research study where participants are assigned to one or more health-related interventions to evaluate the effects on health outcomes. Clinical trials may also be referred to as interventional trials. Interventions include but are not restricted to: Drugs Cells and other biological products Surgical procedures Radiologic procedures Devices Behavioural treatments Process-of-care
For Researchers
At GV Health we are proud to employ passionate health professionals, dedicated to improving health outcomes through clinical research, investigation and innovation. New and ongoing developments in medicine, nursing and allied health enable us to provide the best possible health services for our patients and continually improve clinical care. Research at GV Health reflects the
Respite Care
Respite Care Carers provide care 24 hours a day, seven days a week. This can be very taxing. Respite care is a form of support for carers of people requiring assistance on a day-to-day basis. Respite provides an opportunity for carers to have a break from their caring role, so that they can relax and
Information Sharing and Privacy
What happens to my information? When you become a patient or client of GV Health, a record is created using details such as your name, address, contact details and other information including your condition, test results and the outcome of your treatment. Each time you attend GV Health, new information is added to your record.
Looking back on October
The middle of October brought flooding across Shepparton, Rushworth, Tatura and beyond, which placed extra stress on our staff and health services. Some were isolated and unable to leave their homes, while others unfortunately had property damage due to floodwaters. However, our GV Health family banded together to ensure our essential services could stay running
Contact
Contact us Emergency 000 Phone (03) 5832 2322 Mental Health Triage Service 1300 369 005 Nurse on call 1300 60 60 24 (for non life threatening injury/illness) Campus Locations ADDRESS 2/2-48 Graham St, Shepparton VIC 3630 21 Corio St, Shepparton VIC 3630 91-99 Knight Street, Shepparton, VIC 3630 64-68 Park St, Tatura VIC 3616 14
Feedback
Your feedback is important to us, it helps us know what we are doing well and what we need to improve. You can provide feedback to GV Health by completing the below form. Paper based forms are available throughout our hospital campuses. You can also contact the Consumer Experience Team by phone (03) 5832 2258
Privacy Policy
Privacy Policy General In accordance with Victorian legislation and Government policy, Goulburn Valley Health protects the privacy of personal and health information it holds and uses it only for the purposes intended. This Privacy Statement explains how your personal information (being information capable of identifying you as an individual) will be treated as you access