Specialist Consulting Suites
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The GV Health Specialist Consulting Suites (SCS) provide a wide range of medical and surgical specialties, offering professional, high-quality care to our community.
Our suites are located in Building I, between the Emergency Department and the Peter Copulos Cancer & Wellness Centre. Appointments are available face-to-face and via telehealth.
Referrals
To improve access and consistency across public hospitals, the Department of Health and Human Services (DHHS) has introduced Statewide Referral Criteria for certain conditions.
- Referring clinicians must comply with these criteria.
- Mandatory information is required before a referral can be accepted, directed to the right service, and clinically prioritised.
- To ensure timely triage, please send referrals electronically using (BPAC), available through Medical Director or Best Practice software.
Clinics at the Specialist Consulting Suites
Orthopaedic Services
- Fracture Clinics
- Osteoarthritis Hip and Knee Service
(Please note: soft tissue injuries are not seen at SCS)
Surgical Services
- General Surgery Clinic
- ENT (Ear, Nose & Throat) Clinic
- Urology Clinic
Paediatric Services
- General Paediatric Clinic
- Behaviour & Developmental Clinic
- Allergy Clinic
Women’s Health Services
- Gynaecology Clinic
- Antenatal & Midwifery Clinic
- Colposcopy & Cervical Surveillance Clinic
- Early Pregnancy Assessment (EPAS) Clinic
- IVF Clinic
Medical Services
- General Medicine Clinic
- Neurovascular / Stroke Clinic
- Epilepsy Clinic (Telehealth)
(Referrals for neurological diagnostic testing should be directed to the Clinical Diagnostic Unit) - Respiratory Clinic
(Referrals for respiratory diagnostic testing should be directed to the Clinical Diagnostic Unit) - Renal / Nephrology Clinic
- Geriatric Clinics
- Rheumatology Clinic
- Gastroenterology & Liver Clinic (includes PillCam examinations)
- Endocrinology Clinic
Cardiology Clinics
- Atrial Fibrillation Clinic
- Chest Pain Clinic
- Arrhythmia Clinic
- Heart Failure Clinic
- General Cardiology Clinic
(Referrals for cardiac diagnostic testing should be directed to the Clinical Diagnostic Unit)
Visiting Services (monthly/quarterly) referrals not managed at SCS
- Genetics Counselling / Familial Cancer Clinic
- Royal Children’s Hospital Paediatrics Outreach (surgical, cardiology & oncology clinics)
Appointments
Notification
- If you have a mobile number, you will receive SMS confirmation within 24–48 hours once your referral is entered.
- If no mobile number is available, confirmation will be sent by post.
Triage
Your referral is reviewed to determine urgency:
- Urgent: you will receive a phone call to arrange an appointment.
- Waiting List: you will be notified in writing with approximate wait times.
If your condition changes while on the waitlist, please see your GP to provide us with an updated referral.
Telehealth
If your appointment is via telehealth, please follow the link provided to access our Telehealth page.
Rescheduling
If you need to reschedule or cannot attend, please call (03) 5832 3600.
Appointment length
Please allow 2–3 hours as times may vary. Priority is always given to urgent patients.
Non-attendance
Failure to attend two scheduled appointments (including tests and pre-admission clinics) may result in removal from the waitlist.
What to Bring
- Appointment letter
- Medicare/DVA card and any concession cards
- An up-to-date list of medications
- Relevant test results or investigation
Incomplete Referrals
Referrals missing required information cannot be processed until complete.
- If incomplete, non-urgent referrals will be rejected and the referring clinician will be notified and asked to resubmit.
- Urgent incomplete referrals will be followed up by phone.
- If no response is received within 30 days, the referral will be closed.
Waitlist Management
- Weekly audits ensure accuracy and urgency categories are up to date.
- Patients waiting 12+ months without a scheduled appointment will be contacted at least every six months to confirm ongoing need.
- Estimated specialist clinic waiting times are published on the Victorian Agency for Health Information (VAHI) website.
location
Building I, GV Health, Graham St Campus
- From Graham St: between the Emergency Department and Peter Copulos Cancer & Wellness Centre
- From Monash St: between the Goulburn Valley Mental Health & Wellbeing Service and Rosewood buildings
The hospital map can be found here
There are no GV Liaison Services available at GV Health
- ADDRESS
Goulburn Valley Health
Graham Street
Shepparton, 3630
- CONTACT
Emergency: 000
Phone: (03) 5832 3600
Nurse on call: 1300 606 024
for non life threatening injury/illness