Residential In-Reach

Goulburn Valley Health offers a service to Residential Aged Care Facilities within the Greater Shepparton area as an alternative to their residents attending the Emergency Department.
Staff include highly skilled nurses who have extensive experience within the Emergency Department. In-Reach staff provide care that is client-centred, professional, holistic and outcome-focussed.
The Residential In-Reach team offers prompt, comprehensive assessment and short-term support for residents who:

  • Are acutely unwell
  • Their regular General Practitioner (doctor) is unable to attend
  • Are at risk of transfer to the Emergency Department (ED)

The service does not replace the services of the resident’s usual General Practitioner (doctor).

Residents from independent living units are not eligible for Residential In-Reach services

Service Access
Clients can refer themselves or be referred by a family member, Aged Care facility staff or other health professionals.

Related information
The Victorian Department of Health and Human Services Residential In-Reach