Aboriginal Liaison Officers

Aboriginal Liaison Officers (ALOs) are available at GV Health to provide emotional, social and cultural support to Aboriginal and Torres Strait Islander patients and their families when they use the hospital. They can assist with access to health care services and aim to increase the cultural awareness and sensitivity of health care services to the distinct needs of Aboriginal and Torres Strait Islander families.

Being in hospital can be a worrying time, with feelings of fear, sadness, home sickness and isolation. GV Health ALOs are there to help.

How can an ALO help?
ALOs can:

  • Help patients talk to health professionals, to help understand medical procedures and routines and help patients participate in decisions about their care.
  • Provide information and support to GV Health staff to help provide culturally sensitive health services.
  • Help patients to make arrangements for admission to hospital and for going home. They can also help link patients to appropriate community support programs, agencies and services.
  • Advocate and liaise on behalf of patients and their families.

Volunteer Visiting Program
The Aboriginal Volunteer Visiting Program involves elders and members of the local Aboriginal community visiting Aboriginal and Torres Strait Islander patients during their stay at GV Health. These volunteers can provide social, emotional, cultural and spiritual understanding to patients and families.

If a patient would like to have a volunteer visit them, please contact one of the ALOs, who will happily arrange a visit.

Minya Barmah Room
The traditional Yorta Yorta meaning of Minya Barmah is a spiritual meeting place.
At GV Health, the Minya Barmah Room is a place where all Aboriginal and Torres Strait Islander people are welcome to have a yarn, a cuppa or just to relax.
The Minya Barmah Room is open from Monday to Friday, 8.00am to 8.00pm; and from 10.00am to 6.00pm on weekends and public holidays. It is located on the Ground floor, building C of the Graham Street campus.
At times, after hours access can be arranged. This should be discussed with the Aboriginal Liaison Officers during usual business hours.

See our service brochure for more information

Service Access
The service can be accessed on request by an individual or family member, or by a health professional.

GV Area Mental Health ALO
The GV Area Mental Health ALO is committed to providing any support possible in helping Aboriginal and Torres Strait Islander people attending assessments, who are currently being case managed or those admitted to our inpatient unit Wanyarra

Address: Monash Street, Shepparton
Phone: (03) 5832 2111
Fax: (03) 5832 2100