Aged Care Assessment Service (ACAS)

The Hume Regional Aged Care Assessment Service – Shepparton (ACAS) is a team of experienced health professionals who provide assessment, information, advice and assistance to frail older people aged 65 and over or Aboriginal and Torres Strait Islander people aged 50 and over who want to remain at home or who are considering living in an aged care home.

People who are not aged are eligible for aged care services in some circumstances.

The team aims to assist people to make the best choice about their future lifestyle and the type of care or support that will best meet their needs.

ACAS assesses for eligibility for entry to

  • Residential Aged Care Homes
  • High & Low Level Residential Respite
  • Home Care Packages, levels 1 & 2, 3 & 4 and
  • The Transition Care Program.

ACAS – Shepparton services the Local Government Areas of Moira, Greater Shepparton, Strathbogie, Mitchell and Murrindindi.

ACAS conduct assessments in the community, Residential Aged Care Homes and in hospital.

There is no cost for this service.

Referral Criteria

  • Client must have given informed consent to referral.
  • Clients must be medically and psychiatrically stable.
  • All restorative options must be completed.
  • If client is able to return home after a hospital stay, refer on discharge except in the case of Transition Care.
  • Access to the Transition Care Program is directly from hospital.

Referrals are registered and prioritised according to individual client need.

For any further information, please phone My Aged Care on 1800 200 422


Community clients

All referrals from GPs and other health professionals for clients in the community are to be made directly through MY AGED CARE by:

Phone: 1800 200 422
Fax: 1800 728 174
Or make a Referral via the My Aged Care website

Clients in hospital

Referrals from hospitals for clients to be assessed in hospital (ie. Transition Care/Residential care):

Send referral direct to ACAS by:

  • Secure electronic messaging via Connecting Care or BETTI
  • Using one of the following formats:
    • Service Coordination Tool Template (SCTT) – preferred
      Please include: Consumer Information, Summary & Referral Information and Consent
    • Victorian Statewide Referral Form (VSRF) or SCTT 2012 GP referral form
    • ACAS Referral Form MR56
    • GV Health Community Referral Form MR2F
  • Fax: (03) 5831 8500


Centre For Older Persons Health

91 – 99 Knight Street, Shepparton, Vic , 3630
PO Box 591 Shepparton, Vic , 3630
Phone no: (03) 5823 6000
Fax: (03) 5831 8500

Opening hours Monday to Friday 8.30am to 5.00pm except public holidays

Related information

General Aged Care Enquiries 

My Aged Care Website or
Phone: 1800 200 422