Patients Living in NSW can Access Health Services in Victoria – 28 July 2020

Services NSW has confirmed that patients who live in NSW outside the Border zone, or who are accessing care outside the Border zone in Victoria can apply for a permit as a NSW resident and do not have to self-isolate for 14 days on return back to NSW.

In order for this permit to be valid they must have medical documentation available to them and have not travelled in any restricted areas (currently Metropolitan Melbourne and Mitchell Shire). The NSW Public Health (COVID-19 Border Control) Order 2020 has been amended to allow this.

Information on border restrictions and how NSW residents can apply for a permit are available at the following website:

The permit for this category will be subject to the following conditions:

  • A medical practitioner has certified that the medical or hospital services are necessary to treat or maintain the person’s health;
  • The service is not available locally and cannot be accessed remotely;
  • The person must travel by the most practicable direct route to the place where the medical or hospital services are provided and from the place where the medical or hospital services are provided to the person’s place of residence;
  • The person must self-isolate if the person has, within the previous 14 days, been in an area that is a restricted area in accordance with and Area Direction made under the Public Health and Wellbeing Act 2008 of Victoria.

Further information regarding the border closure and the related permits is available at or by contacting Service NSW on 137788.

GV Health has documents available that it can provide to NSW residents which will assist them with this permit.

*Please note that the Discharge document needs to be authorised by a medical practitioner.